1. Business details
Chen Xi Vista is a sole proprietorship (enkeltpersonforetak) registered in Norway. The business name and organisation number are stated in your booking confirmation and invoice.
Information
Booking Terms & Privacy
Last updated: January 2026
These terms apply to bookings made through chenxivista.no. Please read them before paying. If anything is unclear, contact us first.
2. Booking and payment
An online booking is confirmed when payment is completed. Payments are processed by Stripe (international cards, Apple Pay) or Vipps. Prices are shown in Norwegian kroner (NOK) and include applicable VAT. Unpaid bookings release their seats after 35 minutes.
3. Cancellation and refunds
Cancel more than 7 days before departure for a full refund. Cancel 2–7 days before departure for a 50% refund. Cancellations within 48 hours or no-shows are non-refundable. If extreme weather, road closures or force majeure make the tour unsafe, we offer a reschedule or full refund.
4. Changes to the itinerary
For safety and quality, we may adjust the route, departure time or stops due to weather, road conditions or force majeure. Such changes are not a breach of contract. If we cancel a tour for our own reasons, you receive a full refund.
5. Participant responsibility
Please wear appropriate clothing and footwear and follow the guide's safety instructions. Minors must be accompanied by a guardian. We are not liable for injury or loss caused by personal factors beyond the mandatory limits of Norwegian law.
6. Insurance
We recommend that all guests arrange personal travel and activity insurance.
7. Privacy
We collect only the information needed to complete a booking (name, email, phone, guest count and notes) to confirm your order, contact you and meet legal obligations. Payment details are handled by Stripe / Vipps; we do not store full card information. You will not receive marketing emails unrelated to your booking unless you explicitly opt in.
8. Governing law
These terms are governed by Norwegian law. Disputes should first be resolved through good-faith discussion; if that fails, they may be brought before the Norwegian Consumer Authority or the relevant court.